From 1 July 2026, new federal laws will require our business, along with many other professional service providers, to comply with Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) rules.
Under these laws, all regulated businesses must:
We are legally required to complete these checks before we can provide certain services.
Money laundering is a significant issue in Australia. Criminals use legitimate businesses to disguise billions of dollars in illegal funds each year. These funds fuel:
Strong AML controls help stop criminal networks from using professional services to move or hide illicit money.
Every identity check and risk assessment contributes to protecting our clients, our industry and our community.
Our process is designed to be clear, efficient and secure. Most clients complete it quickly once documents are provided
This process is mandatory under AML/CTF regulations for designated services and ensures we meet our legal obligations while keeping clients and communities safe.
We take privacy and data security seriously. Any information you provide is handled in accordance with:
Your data is used only for identity verification, compliance checks and onboarding purposes.
We do not share information for marketing, and we do not sell or trade client data.
All documents and personal details are stored securely, accessed only by authorised staff, and protected through encrypted systems and controlled processes.
If you have any concerns or questions, please contact us.
Question: Why are you asking for my ID?
Answer: As part of Australia’s AML laws, we are required to verify the identity of all clients.
Question: I have worked with you before – why now?
Answer: These rules apply to all clients who require new designated services, even if we have worked with you in the past.
Question: What if I do not provide the required information?
Answer: Under Australia’s AML laws, we are required to complete certain checks before we can start, or continue, working with you. If we are unable to collect the necessary information, we may not be able to proceed with your transaction or maintain our business relationship. These requirements apply to all clients and help ensure we are meeting our legal obligations.
Question: Is my data secure?
Answer: Yes. We only use your information for compliance and store it securely.
Question: What is “source of funds” and why do you need it?
Answer: In some transactions, we are required to confirm where the money is coming from. This helps reduce the risk of money laundering.
Question: What if I am acting for a company or a trust/self-managed super fund (SMSF)?
Answer: We may need documents that show who ultimately owns or controls the structure. This is part of our legal obligation.
Question: Do I need to provide this information before work begins?
Answer: Yes, we cannot proceed until we have completed our compliance checks.
Question: I have already had a VOI check. Isn’t that the same as KYC?
Answer: VOI is one small part of KYC. AML law requires a full understanding of who our client is, how they are using our services and whether there are any financial crime risks, especially in complex structures. The table below explains the difference.
